Compliance

Client Money Protection

Your money is protected under a government-approved scheme.

UKALA No.

20701

Member since 19 August 2025

What Is Client Money Protection?

Client Money Protection (CMP) ensures that money held by letting agents on behalf of landlords and tenants is protected. If an agent were to misappropriate funds — whether through fraud, dishonesty, or insolvency — the CMP scheme provides compensation to the affected party.

Membership of a government-approved CMP scheme is a legal requirement for all letting agents in England who handle client money, under The Client Money Protection Schemes for Property Agents (Requirement to Belong to a Scheme etc.) Regulations 2019.

Our Commitment

PRS Living is a member of a government-approved Client Money Protection scheme. All client money — rent payments, deposits, and other funds held on behalf of landlords and tenants — is kept in a separate, designated client account.

Client funds are never mixed with PRS Living's own business funds. This separation is maintained at all times, providing an additional layer of security beyond the scheme membership itself.

What This Means for You

As a landlord: your rent payments and any funds held on your behalf are protected against misappropriation.
As a tenant: your deposit and any advance rent payments held by PRS Living are safeguarded under the scheme.
Independent protection: the scheme operates independently of PRS Living. Compensation is available even in circumstances where PRS Living could not remedy the situation itself.

If you have any questions about our CMP membership or how client funds are managed, please contact us at Lettings@PRSLiving.co.uk.