TENANT INFORMATION
Information for Tenants
If you're a tenant in a property managed by PRS Living, you'll find everything you need to get in touch below.
How to Contact Us
Emergency Repairs
For urgent maintenance issues outside office hours, call:
0333 0494 831For non-urgent repairs, please email us.
Report a Repair
Email details of your repair to:
Lettings@PRSLiving.co.ukPlease include your address, a description of the issue, and photos if possible.
Useful Information
Paying Rent
Your tenancy agreement will specify payment details. If you have questions about rent payments, please contact us and we'll be happy to help.
Maintenance Requests
Report non-urgent maintenance via email. Include your full address, a description of the issue, and photos where possible.
Ending Your Tenancy
Please refer to your tenancy agreement for notice periods. Contact us to discuss your options — we'll guide you through the process.
Deposit Protection
Your deposit is protected under a government-approved scheme. Details were provided at the start of your tenancy. Contact us if you need a reminder of which scheme holds your deposit.
Our Office
Longbrook House, 1st FloorNew North Road
Exeter
Devon, EX4 4GL
Company Details
PRS Living Limited
Company Registration No. 16527953